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After you create an account, you have instant access to all of Zendesk Chat’s features for 14 days.During this period you can upgrade at any time by visiting the change plan page.
Over the course of the 14-day trial, you will also understand the feature set, and be better positioned to select a suitable package for your needs.
However, the feature set for the Lite package is limited.
For example, only one active conversation (concurrent chat) is permitted at any time, and most customization options are disabled.
You don’t need a credit card during the trial, so feel free to try it out.
Yes, we firmly believe you should only pay for software once you are convinced of its value.
If you already use live chat on your site, there really is no reason to keep paying per agent!